Technical Support
For technical service issues, performance degradations or outages, please contact the EXA Infrastructure NOC. When you contact the EXA Infrastructure NOC you will receive support on ticket creation, service status and management escalation.
EXA Infrastructure NOC - Contact Information
Open a trouble ticket, obtain status on a trouble ticket, escalate service repair issues, and RFO requests for the following service types:
- Transport: Wavelengths & SONET services
- Ethernet: Switched Ethernet & Dedicated Ethernet
- Fiber Solutions: Dark Fiber
- Collocation
| IRL | +353 1800 944 083 |
| US | +1 833 910 2290 |
| UK | +44 800 3583185 |
| France | +33 800 946263 |
| Italy | +39 800 595463 |
| Germany | +49 800 0000085 |
| Sweden | +46 200 123688 |
| Denmark | +45 807 11147 |
| Spain | +34 800 906045 |
| Turkey | +90 800 49243715007 |
